Question 1

Why do drains get blocked?

Accepted Answer

Drains can become blocked due to the accumulation of debris (hair, soap, food, grease), tree root intrusion, fat/oil/grease build-up, foreign objects (wipes, nappies), structural damage, poor design, or extreme weather. Regular maintenance and good practices can help prevent these issues.

Question 2

How do professionals unblock drains?

Accepted Answer

Professionals use high-pressure water jetting (hydro jetting), chemical drain cleaners, mechanical drain snakes or augers, drain rods, and CCTV drain inspections. These techniques help break up, flush out, or locate and remove blockages depending on severity.

Question 3

Should I get a CCTV drain survey?

Accepted Answer

Yes, if you have recurring blockages, are buying or renovating property, or need preventative maintenance. CCTV drain surveys identify hidden issues like cracks or root ingress and may be required by insurers or for commercial compliance.

Question 4

Is a blocked drain an emergency?

Accepted Answer

It depends on severity. Minor blockages may not be emergencies, but any case involving flooding, sewage backup, or multiple blocked drains requires urgent attention. Contact a drainage expert if you notice foul odours, slow drains, or wastewater backing up.

Question 5

Who are my sewage suppliers?

Accepted Answer

Most properties in Bournemouth, Christchurch and Poole are served by Wessex Water. You can confirm your supplier at water.org.uk.

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