Blocked Drains Bournemouth

To report a shared blocked drain Bournemouth, Poole & Christchurch, you can follow these steps:

Contact Southern Water which is responsible for managing communal drains and sewer systems in the area on 0330 303 0368. Further help & information is available at:

Southern Water Report a Problem

Online Reporting:

Visit the Wessex Water website and look for a section related to reporting issues or problems. They may have an online form or a dedicated email address for reporting blocked drains.

Wessex Water Report a Problem

Provide necessary information:

When reporting the blocked drain, be prepared to provide relevant details such as the location of the drain (street name, landmarks, or nearby addresses), the severity of the blockage, and any additional information that may assist the council in assessing and addressing the issue promptly.

Follow up if necessary:

If the blocked drain remains unresolved or if you have not received any communication from the council within a reasonable time frame, you can consider following up with them to inquire about the progress or to provide any additional information they may need.

Remember to keep any reference numbers or confirmation of your report for future reference.

It's worth noting:

If the blocked drain is located on your private property, it is typically the responsibility of the property owner to arrange for its maintenance and repair. In such cases, you may need to contact a professional plumber or drainage specialist to address the issue.

We offer a regular maintenance service to do regular checks and fixes on your commercial or residential property, which can prevent a blocked drain at your Bournemouth property and save you costs in the long run. Especially if your area is prone to flooding, we can continuously ensure your drains are running efficiently and effectively.

Local geography always plays a role in drainage, which is why local drainage companies can handle your problems with expertise, understanding the common problems in an area. Some areas benefit from well-drained conditions as they are elevated, meanwhile, the low-lying areas suffer from flooding and increased run off. At Rapid Drains, we understand these nuanced issues.

In many cases, you can access the drainage plans for your house, especially if it is a relatively newer property. Here's what you can do to try and obtain the drainage plans:

Contact your local building or planning department:

Reach out to the building or planning department of your local municipality or council. Inquire about the availability of drainage plans for your property and the process to access them. They can guide you on the specific steps to follow and provide information on any associated fees or requirements.

Check with the developer or builder:

If your house is part of a newly developed area or subdivision, you may be able to obtain the drainage plans from the developer or builder. Contact them directly and request the plans for your property. They should be able to provide you with the necessary information or direct you to the appropriate department.

Engage a professional surveyor:

If you're unable to obtain drainage plans through the aforementioned channels, you can consider hiring a professional surveyor. A surveyor can assess your property, locate the drainage system, and potentially provide you with a detailed plan or map. Check out our drain CCTV survey services.

Consult your property documents:

Review any property documents, such as the title deed, land registry information, or homebuyer's pack, as they may include drainage information or references to existing plans. While these documents may not provide detailed drainage plans, they could offer some references to aid your search.

Contact your local water authority:

You may request a sewer record map from your local Water Authority, namely Southern Water in Bournemouth, Poole & Christchurch. More information is available at:

Southern Water Request a Map

Wessex Water Request a Map

It's important to note that older properties or properties in certain areas may not have readily available drainage plans, especially if they were built before digital record-keeping became common. In such cases, reaching out to the local authorities or engaging a professional surveyor becomes even more important.

Keep in mind:

Accessing drainage plans may involve certain administrative procedures, permissions, or fees, depending on your jurisdiction. Be prepared to provide proof of ownership or other necessary documentation when making your request.